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SelfClaim :
the new online digital automated
claims management solution for airlines

 

HOW IT WORKS

The API is plugged in the airline Webform as a white label
and operates once the request is validated. 

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Easy to implement

The passenger fills the airline webform online.

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Automated

The result is displayed online.

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Passenger is not entitled to compensation: compensation is not granted.

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Interconnected

Financial datas are sent to the accounting department.

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Passenger is entitled to compensation: passengers selects the option cash or voucher

How it works

KPIs improvement:
100% FCR (First Contact Resolution)

 

Testimonials

Dedicated to airlines

The tool helps airlines process claims automatically through an easy implementing API which requires few development.

A product designed by air transport and customer care experts.

Efficient

Precise calculating algorithm implying case-by-case assessment in compliance with US & EU Regulations, excluded extraordinary circumstances.

Reliable

A secured tool which handles exemption (code share, excluded flights)

• Secured cloud recording all requests filled online to enable airlines to record, track and archive claims for future reference.

RGPD compliant : personal datas are not kept (banking details are stored within the airline)

Innovative

A full online automated claim processing workflow

Who are we
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THE TEAM

Learn more about our team

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team
Demo

Let's scheduled a live demo

of SeflClaim API!
Fill the mask, we'll get in 

touch soon.

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